What Is a Service Level Agreement in Education

The Service Level Agreement (SLA) for schools includes access to a rights menu and schools that purchase it receive a certain number of credits. Schools can use their credits for all courses taught by the school`s improvement team. If the schools do not have credits and are not outside the agreement, they will be charged for the participation of the delegates. The Course Production Support Service offering provides assistance with course development, redesign and maintenance through course quality checks, curriculum and calendar updates, course module development, course copy and course link updates. The digital course material services offer uses technological tools that provide access to affordable course materials for students. There are two different focal points supported in this service offering: inclusive access and OER (open educational resources). OHIO`s inclusive digital course/access management platform material is VitalSource. Education Durham is the leading school improvement service in the North East. We work with schools, academies and other educational institutions to ensure the highest quality opportunities and outcomes for all children and young people in County Durham and our partner organisations in the North East. This list is not exhaustive. Further information on these service offerings can be found in the ILO Service Catalogue and in the entire Teaching and Learning Service Level Agreement (SLA). OHIO`s plagiarism detection tool reviews submitted documents with its database and content from other websites to identify plagiarism, and reports the results to students and faculty. This service is available both through the LMS and through a standalone software application.

OHIO`s preferred LMS also provides an integrated solution for academic integrity checks via SafeAssign. OHIO`s plagiarism detection tool is Turnitin. You can count on a first-class, consistent and integrated service that works professionally with all partners and stakeholders to meet their needs and aspirations. This is done by providing or providing support and challenge to help schools, institutions and academies continuously improve. We have developed our new Service Level Agreement (SLA) in consultation with school leaders and are pleased to offer you a choice of partner or affiliate levels. Tailor-made arrangements are also available on request. Our goal is to offer excellent value for money in a quality setting. The most cost-effective way to maximize your school`s purchasing power is to purchase SLA, which provides a wide range of support and allows you to use your credits to respond very effectively to your school improvement priorities. Collaborations between schools can talk to their Senior Improvement Advisor (AIS) to jointly use their credits for even greater purchasing power.

The School Improvement Service is committed to ensuring that support is tailored to the needs of schools, and individual discussions with school leaders determine the content of the offer. Our service is monitored and evaluated by the results we achieve and quality is regularly ensured both internally and externally. We are committed to working in partnership with schools to support improvement and ensure a great education for all children and youth in Kent. The Education Durham team has a proven track record and can meet specific and detailed requests in a variety of training and development needs. All members of the secondary team are qualified professionals who apply evidence-based approaches and draw on a wide range of educational leadership, specialists and inspection expertise. Education Durham`s secondary team is made up of experienced school and systems managers, experienced and currently practising Ofsted inspectors, national specialist managers, examiners and continuing professional development (CPD) managers. Recognizing that a one-size-fits-all is one by one, our offering for 2021-22 is relevant, responsive and flexible. In this time of financial hardship for schools, Education Durham believes that the revised ALS structures will provide the flexibility that will allow our partners to purchase services selectively and efficiently, with the confident certainty of good value for money.

Ohio`s Play Capture app offers the ability to record, edit, stream, and archive educational content in video and audio formats. .